This Agreement is effective on February 6, 2018 for current users and as of the first use of the Website or Services by new users. This Agreement is between you and Shoperatic LLC (Shoperatic.com), Inc. Any user who is found to be in violation of the following Agreement and any other policies posted on the Website may be banned, at the sole discretion of Shoperatic LLC (Shoperatic.com), from using the Website or any Services.
Introduction & Scope
Changes to the Agreement and Additional Terms
WE MAY CHANGE THE TERMS OF THIS AGREEMENT FROM TIME TO TIME, WITH OR WITHOUT NOTICE TO YOU AND AT OUR SOLE DISCRETION, AND YOUR CONTINUED USE OF THE WEBSITE OR ANY SERVICES AFTER SUCH CHANGES TO THIS AGREEMENT HAVE BEEN POSTED CONSTITUTES ACCEPTANCE OF ALL SUCH CHANGES. IT IS YOUR RESPONSIBILITY TO REGULARLY REVIEW THIS AGREEMENT WHEN USING THE WEBSITE OR OUR SERVICES.
Shoperatic LLC (Shoperatic.com) reserves the right to modify or terminate the Website and Service for any reason, without notice and at any time. Shoperatic LLC (Shoperatic.com) reserves the right to alter this Agreement or other policies at any time, so please review the policies frequently. If Shoperatic LLC (Shoperatic.com) makes a material change, then Shoperatic LLC (Shoperatic.com) will notify you here by posting updates to this Agreement or by means Shoperatic LLC (Shoperatic.com) deems appropriate. What constitutes a "material change" will be determined at Shoperatic LLC (Shoperatic.com)’s sole discretion, in good faith, and using common sense and reasonable judgment.
Overview of business
Listing & Selling
User Submitted Content
Prohibited and Restricted Items and Activities
Personal Information & Privacy
Complaint Procedures & DMCA Takedown Requests
Counter Notification Procedures for Copyright Notices
Limitation & Liability
Disputes with other Users or Third Parties
Disputes with Shoperatic LLC (shoperatic.com)
Overview of Business
Shoperatic LLC (Shoperatic.com) is an online marketplace that allows users who comply with Shoperatic LLC (Shoperatic.com)’s policies to offer, sell, and buy certain goods and services within a fixed-price format. Shoperatic LLC (Shoperatic.com) is not directly involved in the transaction between buyers and sellers, unless you purchase from one of the in-house accounts managed by Shoperatic LLC (Shoperatic.com). Outside of these in-house accounts, Shoperatic LLC (Shoperatic.com) has no control over the quality, safety, morality, or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items, or the ability of buyers to pay for items. Except as stated in the or certain services that may require an application or business verification, Shoperatic LLC (Shoperatic.com) does not pre-screen users or the content or information provided by users. Shoperatic LLC (Shoperatic.com) cannot ensure that a buyer or seller will actually complete a transaction.
Legal ownership of items purchased on Shoperatic LLC (Shoperatic.com) is transferred by the seller to the buyer after a sale is completed. Shoperatic LLC (Shoperatic.com) does not transfer nor is it involved in the transfer of legal ownership of items from the seller to the buyer, except for items being sold from Shoperatic LLC (Shoperatic.com) in-house accounts.
Shoperatic LLC (Shoperatic.com) cannot guarantee the true identity, age, nationality, or other features disclosed in a user’s profile. Shoperatic LLC (Shoperatic.com) encourages you to communicate directly with potential transaction partners through the tools available on the Website or mobile application. You agree that Shoperatic LLC (Shoperatic.com) is a marketplace and as such is not responsible or liable for any content, including but not limited to data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on Shoperatic LLC (Shoperatic.com). You use our Services at your own risk.
Shoperatic LLC (Shoperatic.com) may, in its sole discretion, refuse to offer access to or use of the Services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Services is revoked in such jurisdictions.
Our Services are only available to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. By using our Services, registering with our Website, or creating an account to use our Services, you represent and warrant that: (a) you are at least 18 years old, (b) you are located and reside in the United States or Canada; (c) all registration information you submit is accurate and truthful; and (d) if you are acting on behalf of a legal or business entity, you are authorized to bind that entity to the Agreement.
Individuals under the age of 18 must at all times use our Services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all cases, the adult is the user and is responsible for any and all activities of any minors.
You agree to comply with all laws including all laws applicable in the jurisdiction from which you are accessing the Website or any Services regarding acceptable content and online conduct. You are responsible for all applicable taxes at the end of the year. Nevada sales tax is added into every transaction that occurs within the counties of the state of Nevada. In addition, you must abide by our policies as stated in the Agreement and other policy documents available via hyperlink in this Agreement (as applicable to your activities on or use of the Services) as well as all other operating rules, policies, and procedures that may be published from time to time on our Website, each of which is incorporated herein by reference and each of which may be updated by Shoperatic LLC (Shoperatic.com) from time to time without notice to you.
In addition, some Services offered by Shoperatic LLC (Shoperatic.com) may be subject to additional terms and conditions circulated by Shoperatic LLC (Shoperatic.com) from time to time; your use of these Services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
Account Information and Password
You acknowledge and agree that you are fully responsible for all activity, liability, and damage resulting from your failure to securely maintain your Shoperatic LLC (Shoperatic.com) account information and password. You acknowledge and agree that you will protect your account information and password, ensure this information is current and accurate, and bear full responsibility for any activities conducted through your account.
Your account information, particularly your email address and password, authenticates your identity as a Shoperatic LLC (Shoperatic.com) Member, and Shoperatic LLC (Shoperatic.com) is entitled to act on any transaction instructions received from your account information, regardless of whether it is being used with authorization from you. You agree to notify Shoperatic LLC (Shoperatic.com) of any unauthorized use of your password or any breach of security. You also agree that Shoperatic LLC (Shoperatic.com) cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your user login and password information in combination to any other party other than Shoperatic LLC (Shoperatic.com) without Shoperatic LLC (Shoperatic.com)’s explicit written permission.
You must keep your account information up-to-date and accurate at all times, including a valid email address. To sell items on Shoperatic LLC (Shoperatic.com) and withdraw funds from seller earnings, you must also provide and maintain valid payment information, a valid PayPal account and credit cards for purchases.
You may not transfer, sell, rent, assign, sublicense, or otherwise allow another party to access or use your Shoperatic LLC (Shoperatic.com) account. You are responsible for all activity of the user account and user ID. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.
Right to Refuse Service
Our Services are not available to temporarily or indefinitely suspended Shoperatic LLC (Shoperatic.com) users. Shoperatic LLC (Shoperatic.com) reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Shoperatic LLC (Shoperatic.com) reserves the right to refuse service to anyone, for any reason, at any time or delete individual posts by users that do not meet administrator standards for any reason as determined by Shoperatic LLC (Shoperatic.com).
Joining and setting up a new account on the Website and Services is free. However, Shoperatic LLC (Shoperatic.com) charges a sales commission calculated as a percentage of the sale price of a completed transaction on the Website and Services. When you spend your earnings on Shoperatic LLC (Shoperatic.com), the Shoperatic LLC (Shoperatic.com) commission is 10% plus any additional fees from PayPal and your banking institution. We may temporarily change our fees or the fees for our Services for promotional events (for example, reduced seller commission days); such changes are effective when Shoperatic LLC (Shoperatic.com) posts the temporary promotional event on the Website or features the promotion event in our mobile application. Additionally, Shoperatic LLC (Shoperatic.com) may change some or all of our Services at any time, without notice and in our sole discretion, and any changes to our fees are effective upon the posting of such changes. Shoperatic LLC (Shoperatic.com) also reserves the right to cancel any promotion, discount, coupon, or similar incentive before its originally stated expiration date. In the event Shoperatic LLC (Shoperatic.com) introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD).
You are responsible for paying all fees and applicable taxes associated with using our Website and our Services in a timely manner with a valid payment method. Sales tax is added for all purchases within the state of Nevada.
Fees and Termination
If Shoperatic LLC (Shoperatic.com) terminates a listing or your account, if you close your account, or if the payment of your Shoperatic LLC (Shoperatic.com) fees cannot be completed for any reason, you remain obligated to pay Shoperatic LLC (Shoperatic.com) for all unpaid fees plus any penalties, if applicable. If the seller's account is not paid in full and becomes past due, the seller risks penalties such as the suspension of privileges and/or termination of the account and other collection mechanisms (including retaining collection agencies and legal counsel or charging any payment method associated with your account).
Listing and Selling
You may list and sell new and gently used fashion and accessories (such as clothing, shoes, handbags, and jewelry) new and unopened beauty products, formal items and services applicable to the performing arts on the Website or on our mobile applications. You may not list or sell designer replicas or derivatives, including but not limited to items that are counterfeit, inauthentic, or not manufactured for retail sale by the designer whose name, logo, trademark, or design is represented in or on the item.
By listing an item for sale on the Website, you warrant and represent that (a) you are in compliance with all aspects of this Agreement, including in respect of all items); (b) you have the legal right to sell the item and to post all of the descriptions, graphics, photos, images and any other content related to your listing of the item; (c) the description and depiction of the item, including any damage, is complete, truthful, and accurate; and (d) the item is listed in the appropriate category. Your listings may only include text descriptions, graphics, photos, images, and other content relevant to the sale of that item. All items must be listed in an appropriate category with relevant tags. Each unique item must have its own listing. In addition, certain items may be prohibited or restricted; you also need to make sure the sale of your item complies with all laws. If your listing does not comply, it will be removed.
All sales are binding. The seller is responsible for accurately listing their items, and the buyer is responsible for reading the item description before making a purchase. The seller is obligated to ship the order to complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance. The buyer is obligated to deliver the appropriate payment for items purchased, unless there is an exceptional circumstance.
If you do not complete a sale or purchase, your account and all listings may be suspended and removed from the Website at Shoperatic LLC (Shoperatic.com)’s sole discretion. You may request your account and listings be reinstated, which Shoperatic LLC (Shoperatic.com) may do in its sole discretion.
The price stated in each item listing description must be an accurate representation of the selling price. Sellers may not alter the item’s price after a sale for the purpose of avoiding Shoperatic LLC (Shoperatic.com) transaction fees, misrepresent the item’s location, or use another user’s account without permission.
Offers to buy or sell outside of the Website are a potential fraud risk for both buyers and sellers and are not protected by the Shoperatic LLC (Shoperatic.com) Trust Promise, the Agreement, or other buyer/seller protection programs. Additionally, these offers may be an attempt to avoid Shoperatic LLC (Shoperatic.com) transaction fees. This is unfair to other sellers, violates the Agreement, and will result in account termination and may proceed with forcible legal action. You may not exchange personal information or engage in any other activities to transact with another in any manner to avoid any transaction fee or the Shoperatic LLC (Shoperatic.com) Secure Checkout process. You may not manipulate the price of any item or fees owed to Shoperatic LLC (Shoperatic.com) when using the Website or any Services. Even if users meet in person the transaction must occur on Shoperatic LLC (Shoperatic.com). Failure to comply, may result in legal consequences.
Seller has the option to handle shipping on their own by adding reasonable shipping and handling fees to the sale price in order to cover the costs for packaging and mailing the item sold to the buyer. The shipping rates are set but can be manually modified prior to purchases from US $8, CANADA $15, UK/EU $20. Shoperatic LLC (Shoperatic.com) requires “Delivery with Signature Required” for any packages of items valued at $500 USD or more. Shoperatic LLC (Shoperatic.com) is not responsible for items arriving in a timely manner. It is the buyer/seller/renter responsibility to accurately communicate and negotiate all deadlines and time constraints.
Upon completing a sale, sellers will have access to the buyer’s full physical address. As a seller, you are strictly prohibited from using this personal information for anything other than completing the sale.
When purchasing an item, you agree that: (a) you are responsible for reading the full item listing before committing to purchase; (b) you enter into a legally binding contract with the seller to purchase his or her items when you commit to purchase the item; and (c) Shoperatic LLC (Shoperatic.com) is not a party to the contract and does not transfer legal ownership of the item from seller to you (unless you have purchased an item from one of Shoperatic LLC (Shoperatic.com)’s in-house accounts).
User Submitted Content
You may submit items (including images, artwork, text, graphics, logos, and similar items) in connection with the Website or Services (“User Submissions”).
Shoperatic LLC (Shoperatic.com) does not claim ownership rights of User Submissions. You grant Shoperatic LLC (Shoperatic.com) a non-exclusive, worldwide, perpetual, royalty-free, irrevocable, fully paid-up license to use, reproduce, create derivative works of, excerpt, reformat, distribute, perform, and display the User Submission (in whole or part) and to incorporate the User Submission in other works in any form, media, or technology now known or later developed, including without limitation (a) on the Website (including a mobile version of the Website); (b) on any application designed or developed to allow others to view your User Submission; (c) in materials created to promote the Website and its contents, and (d) in connection with online and offline events conducted in connection with the Website.
You represent and warrant that the User Submission (a) is your own original work and you own all rights in the User Submission or that you have all rights in the User Submission necessary to grant the license to the User Submission contained in this Agreement; (b) will not violate any third party rights, including any third party intellectual property rights, privacy rights, moral rights, or other proprietary rights; (c) does not violate any law or regulation; and (d) does not contain any virus or other malicious software, including any software which could interfere with the performance of the Website or collect user data from users of the Website.
Re-Posting User Submissions
By posting User Submissions on Shoperatic LLC (Shoperatic.com), it is possible for an outside website or a third party to re-post your User Submissions. You agree to hold Shoperatic LLC (Shoperatic.com) harmless for any dispute concerning this use. If you choose to display your own Shoperatic LLC (Shoperatic.com)-hosted image on another website, the image must provide a link back to its listing page on Shoperatic LLC (Shoperatic.com).
Ideas & Feedback
Shoperatic LLC (Shoperatic.com) considers any unsolicited ideas, suggestions, proposals, feedback, or any other materials submitted to the Company via the Website or Services to be non-confidential and non-proprietary. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, business models or plans, or other information about the Website or Services (“Ideas & Feedback”) provided by you to Shoperatic LLC (Shoperatic.com) are non-confidential. Any communication by you to Shoperatic LLC (Shoperatic.com) is subject to this Agreement, and Shoperatic LLC (Shoperatic.com) shall be entitled to the unrestricted use and dissemination of the Ideas & Feedback for any purpose without acknowledgment or compensation to you. Shoperatic LLC (Shoperatic.com) shall not be liable for the disclosure or use of any Ideas & Feedback. You acknowledge and hereby grant to Shoperatic LLC (Shoperatic.com), under all of your rights in the Ideas & Feedback, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sublicensable and transferable right and license to incorporate, use, modify, publish, display and exploit such Ideas & Feedback for any purpose Shoperatic LLC (Shoperatic.com) chooses, commercial or otherwise, including but not limited to incorporating it in future products or new services, documentation, or any other method, without notice or compensation to you and without further recourse by you.
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Prohibited and Restricted Items and Activities
You are solely responsible for your conduct and activities on the Website and interactions with Shoperatic LLC (Shoperatic.com) or Shoperatic LLC (Shoperatic.com)’s Services, and all User Submissions that you submit, post, and display on Website.
Without notice, Shoperatic LLC (Shoperatic.com) reserves the right to remove, block access to, or otherwise make unavailable any User Submission or other content that is (a) in violation of the Agreement; (b) the subject of a court order or request from a governmental agency or law enforcement; or (c) otherwise unlawful, unethical, immoral, or improper for the Shoperatic LLC (Shoperatic.com) community, as determined by Shoperatic LLC (Shoperatic.com) in its sole discretion. Further, we may block users that repeatedly violate the Agreement or engage in other behavior necessitating a removal of a User Submission.
User Submissions and your use of Shoperatic LLC (Shoperatic.com) shall not:
be false, inaccurate, or misleading;misrepresent your identity or your affiliation with any other person or entity;be fraudulent or involve the sale of illegal, replica, or stolen items;
infringe upon any third-party's rights, including any third party copyright, patent, trademark, trade secret or other proprietary or intellectual property rights, privacy rights, moral rights or other proprietary rights; list or sell any item that is illegal to sell under any applicable law, statute, ordinance, or regulation, including but not limited to counterfeit, replica, or stolen items; child pornography; obscene materials; drugs; trade secrets; or items that have been identified by the U.S. Consumer Products Safety Commission (CPSC) or any other governmental agency in any country as hazardous to consumers and therefore subject to a recall; arrange to swap or trade items with other members on Shoperatic LLC (Shoperatic.com);
advertise or otherwise promote any goods or services other than items or User Submissions that are for viewing or for sale via the Website or Services; violate this Agreement, any site policy or community guidelines, or any applicable law, statute, ordinance, or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination, or false advertising); harass, annoy, stalk, harm, threaten, or otherwise engage in abusive behavior towards others, including contacting, advertising to, or soliciting any other user without prior explicit consent or using an automated system to send comments or messages to others;
impersonate or intimidate any person (including Shoperatic LLC (Shoperatic.com) team members or other users), or falsely state or otherwise misrepresent your affiliation with any person through the use of similar email address, nicknames, or creation of false account(s) or any other methods of deceit;Interfere with a seller’s business or online profile;Take any action that may undermine online reviews or feedback; access (or attempt to access) any portion of the Website or other personal information through any automated means (including use of scripts, scraping, or web crawlers) or violate any instructions set out in any robots.txt files present on the Website; obtain or attempt to obtain unauthorized access to computer systems, materials, or information, including attempting to obtain, use, or access any materials or information that is not intentionally made publicly available via the Website;
send mass unsolicited messages, “flood” servers with requests, or perform similar actions;
interfere with or disrupt the Services or Website or servers or networks connected to the same;
manipulate, display, or access the Website or any materials or information found thereon using "framing," "deep linking." or similar techniques that bypass or circumnavigate the intended architecture and layout of the Website; contain or transmit any code or malicious software of a destructive nature, including any software that may collect user data or personal information from users of the Website or Services; upload, store, distribute, or disseminate electronic files that are corrupted or contain viruses, "trojans," "spyware," "adware," "malware," or any other malicious components, or take any measures, such as implementing "denial of service" attacks, "email bombs," or other techniques that impose an unreasonable or disproportionately large burden on the Website or any other Shoperatic LLC (Shoperatic.com) system or network, or that are otherwise connected to or interface such systems or networks; appear to create liability for Shoperatic LLC (Shoperatic.com) or cause Shoperatic LLC (Shoperatic.com) to lose (in whole or in part) the services of Shoperatic LLC (Shoperatic.com)’s internet service provider or other vendors; Link directly or indirectly, or reference or contain descriptions of goods or services that are prohibited under this Agreement and any other policy documents posted on Shoperatic LLC (Shoperatic.com); or
copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Service.
In the event of a replica or misrepresented listing, Shoperatic LLC (Shoperatic.com) will pull funds from the seller if the seller has already cashed out seller earnings from that sale. Furthermore, you may not list any item on Shoperatic LLC (Shoperatic.com) (or consummate any transaction that was initiated using our Services) that could cause Shoperatic LLC (Shoperatic.com) to violate any applicable law, statute, ordinance, regulation, or that violates this Agreement.
Shoperatic LLC (Shoperatic.com) does not control the User Submissions provided by users that are made available on the Website and Services. You may find some User Submissions to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretense.
By using the Website and Services, you agree to accept such risks and that Shoperatic LLC (Shoperatic.com) (and Shoperatic LLC (Shoperatic.com)’s officers, directors, agents, subsidiaries, joint ventures and employees) is not responsible for any and all acts or omissions of users on Shoperatic LLC (Shoperatic.com). Please use caution, common sense, and practice safe buying and selling when using Shoperatic LLC (Shoperatic.com).
Shoperatic LLC (Shoperatic.com) is not responsible for the availability of outside websites or resources linked to or referenced on the Website or Services. Shoperatic LLC (Shoperatic.com) does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that Shoperatic LLC (Shoperatic.com) shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.
Shoperatic LLC (Shoperatic.com) may restrict, suspend, or terminate your use of or access to the Website or Services, without notice or liability to you and in its sole discretion, and without refunding any fees, if Shoperatic LLC (Shoperatic.com) suspects (by information, investigation, conviction, settlement, or otherwise) that (a) you are in breach of, are attempting or threatening to breach, or are acting inconsistently with the terms and spirit of this Agreement; (b) you are in breach of, are attempting or threatening to breach, or are acting inconsistently with the terms and spirit of any Shoperatic LLC (Shoperatic.com) policy; (c) your activities on or in relation to the Website may violate applicable law; (d) you are unable to verify or authenticate any of your personal information or User Submissions; (e) you have failed to pay a fee; (f) you may cause legal liability or financial loss to Shoperatic LLC (Shoperatic.com)’s users or to Shoperatic LLC (Shoperatic.com); or (g) for any other reason at any time. This includes cancelling any unverified accounts or inactive accounts, warning Shoperatic LLC (Shoperatic.com)’s community of a user’s actions, temporarily or indefinitely suspending a user’s account privileges, terminating a user’s account, or prohibiting access to the Website or Services, and taking technical or legal steps to keep a user off the Website and refusing to provide Services to a user. Further, any suspected fraudulent, abusive, or illegal activity, including violations of the Agreement and any additional Shoperatic LLC (Shoperatic.com) policy, may be referred to appropriate law enforcement authorities or other appropriate third parties.
Shoperatic LLC (Shoperatic.com) reserves the right to suspend and/or terminate a user’s account or any accounts held by that user by virtue of association, including all usernames under which that user operates on the Website or Services.
Personal Information and Privacy
All content on the Website is owned by or licensed to Shoperatic LLC (Shoperatic.com). Subject to the Agreement, Shoperatic LLC (Shoperatic.com) grants to you a non-exclusive, non-transferable, non-sublicensable license to access and view the Website and to make a reasonable number of copies of the content on the Website solely for your own personal and non-commercial use. All rights not expressly granted herein are reserved to Shoperatic LLC (Shoperatic.com) and its licensors. Other than as expressly provided above, you may not display, reproduce, distribute, modify, sell, or otherwise use any materials or content on the Website, and all such content is provided on an AS IS basis.
The trademarks, logos, service marks, trade names, graphics, page headers, button icons, scripts and other designs that are displayed on the Website and Services are owned by Shoperatic LLC (Shoperatic.com) and/or its affiliates or their third party licensors and may not be used unless authorized by the trademark owner. Nothing in this Agreement or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Shoperatic LLC (Shoperatic.com)’s Trademarks displayed on the Service, without our prior written permission in each instance. Shoperatic LLC (Shoperatic.com)’s intellectual property may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion. All goodwill generated from the use of Shoperatic LLC (Shoperatic.com) intellectual property will inure to our exclusive benefit.
Complaint Procedures and DMCA Takedown Requests
Shoperatic LLC (Shoperatic.com) respects the legal rights of others and complies with the Digital Millennium Copyright Act. It expects you to do the same. If you believe another user has violated the Agreement or your intellectual property rights, please complete the following procedure.
Verified Rights Owners Program (VRO): To enforce the intellectual property rights of owners, Shoperatic LLC (Shoperatic.com) engages in a Verified Rights Owners program that allows owners to request Shoperatic LLC (Shoperatic.com) to remove certain listings that offer items or contain images or other materials that infringe on their intellectual property rights. These rights can include trademark, copyright, and/or other legal rights. For example, a Verified Rights Owner may ask Shoperatic LLC (Shoperatic.com) to remove an item being sold that uses the rights owner's registered trademark (such as a logo on a designer handbag) if the item is not an authentic product of the rights owner. This VRO program helps protect Shoperatic LLC (Shoperatic.com) members from buying or selling items that may be replica or otherwise unauthorized under state and/or federal laws. Before a listing is removed, a Verified Rights Owner must provide to Shoperatic LLC (Shoperatic.com) information that ensures that the person or company reporting the item is authorized to do so. If a Verified Rights Owner believes a listing violates their intellectual property rights, please provide Shoperatic LLC (Shoperatic.com) with a written notice containing (where applicable) the following information:
a notarized request letter certifying that you are the owner of the intellectual property;
a description of the intellectual property that you claim has been infringed, including details on any registration that protects the same;
a description of the material that you claim is infringing and where it is located on the Website;
hyperlinks to the listings with the suspected item;
your name, address, telephone number, and email address;
a statement by you that you have a good-faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on their behalf; and
an electronic or physical signature of the person authorized to act on behalf of the intellectual property owner.
Written notice should be delivered to Shoperatic LLC (Shoperatic.com) at:
If a copyright notice is received by Shoperatic LLC (Shoperatic.com)’s Copyright Agent, Shoperatic LLC (Shoperatic.com) may send a copy of the notice to the user who posted the material at issue.
If your item is reported, you may receive an email notifying you that a Verified Rights Owner participant requested your listing to be removed from the Website or Services. We require the rights owner to provide us with an email address so you can contact them directly for more information about why your listing infringes their intellectual property rights. You can find the Verified Rights Owner's email address in the email you received when your listing was removed.
At Shoperatic LLC (Shoperatic.com)'s sole discretion, users who infringe on intellectual property rights of Verified Rights Owners will have their user accounts and/or access to the Services removed or disabled. If Shoperatic LLC (Shoperatic.com) disables or removes your user account, or any content or other materials you have posted, and you believe this was done in error, please forward a written notice stating the same and providing any supporting documentation necessary to establish your rights to the agent referenced above.
Shoperatic LLC (Shoperatic.com) may disclose alleged infringers’ personal identification information to third parties with intellectual property rights who have complied with the complaint procedure.
If you have concerns or questions about why your listing was reported or removed, please contact the VRO participant directly using the email address we provided.
Counter Notification Procedures for Copyright Notices
If your material has been removed, disabled, or otherwise restricted due to a copyright infringement notification, and you believe that your material is not infringing or you were authorized by the copyright owner, the copyright owner's agent, or pursuant to the law to post and use the material, you may send a counter-notice containing the following information to Shoperatic LLC (Shoperatic.com)’s Agent for Infringement Claims:
your name, address, telephone number, and e-mail address;
identification of the material at issue, including its location before it was removed, disabled, or otherwise restricted;
a statement that you have a good faith belief that the material was removed or disabled as a result of mistake or a misidentification of the material;
a statement that you consent to the jurisdiction of the federal court in Carson City,Nevada;
a statement that you will accept service of process from the person who provided notification of the alleged infringement; and your physical or electronic signature.
If a counter-notice is received by our Copyright Agent, Shoperatic LLC (Shoperatic.com) may send a copy of the counter-notice to the original complaining party informing it that we may replace the removed material or cease disabling it in the next 30 business days at our sole discretion unless the original complaining party files an action seeking a court order against Shoperatic LLC (Shoperatic.com) or the applicable member/user.
Shoperatic LLC (Shoperatic.com) is not involved in the actual transaction between Buyers and Sellers. While Shoperatic LLC (Shoperatic.com) may help facilitate the resolution of disputes through various programs, and may provide guarantees which are backed by the Shoperatic LLC (Shoperatic.com) Return Policy, we have no control over and do not guarantee: (a) the existence, quality, safety, or legality of items advertised; (b) the truth or accuracy of users' content or listings; (c) the ability of Sellers to sell items; (d) the ability of Buyers to pay for items; (e) that a Buyer or Seller will actually complete a transaction or return an item; (f) the legal transfer of item from the Seller to the Buyer; or (g) that a buyer or seller will actually complete a transaction.
Rather, our goal at Shoperatic LLC (Shoperatic.com) is to maintain our Website, Services, and related tools, in a manner that is safe, secure, and functioning properly. You acknowledge that we cannot guarantee the continuous operation of or access to our Website, Services, or tools. You further acknowledge that operation of and access to our Website, Services, or tools may be interfered with as a result of technical issues or numerous factors outside of our control. You agree that you are making use of our Website, Services, and tools at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law: WE EXCLUDE ALL EXPRESS OR IMPLIED WARRANTIES, TERMS AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT Shoperatic LLC (Shoperatic.com) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, INCLUDING BUT NOT LIMITED TO: DAMAGES FOR LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF Shoperatic LLC (Shoperatic.com) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, DIRECTLY OR INDIRECTLY RESULTING FROM OR RELATED TO YOUR USE OF THE SERVICES OR WEBSITE, INCLUDING BUT NOT LIMITED TO ANY THIRD-PARTY ACTION RELATED TO THE SERVICES OR WEBSITE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
If Shoperatic LLC (Shoperatic.com) IS FOUND LIABLE TO YOU OR ANY THIRD PARTY, SUCH LIABILITY IS LIMITED TO THE GREATER OF (A) ANY AMOUNTS DUE UNDER THE Shoperatic LLC (Shoperatic.com) TRUST PROMISE UP TO THE PRICE THE ITEM SOLD FOR ON THE WEBSITE (INCLUDING ANY APPLICABLE SALES TAX) AND ITS ORIGINAL SHIPPING COSTS; (B) THE AMOUNT OF FEES IN DISPUTE NOT TO EXCEED THE TOTAL FEES WHICH YOU PAID TO Shoperatic LLC (Shoperatic.com) IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY, OR (C) $100 USD.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
You agree to defend, indemnify, and hold harmless Shoperatic LLC (Shoperatic.com) and its affiliates, and their directors, officers, employees, parents, subsidiaries, stockholders, and agents, from and against all claims, demands, liabilities, costs, losses, and expenses, including reasonable attorneys’ fees, arising from your use of the Services or Website or your breach of the Agreement, including any dispute with another user or claim from a third party. Shoperatic LLC (Shoperatic.com) may elect to assume the defense and control of such claim and, in such case, you agree to cooperate with Shoperatic LLC (Shoperatic.com) in the defense of such claim and to reimburse Shoperatic LLC (Shoperatic.com) for all reasonable expenses and fees incurred in the course of defending such claim.
Shoperatic LLC (Shoperatic.com) does not guarantee continuous, uninterrupted access to the Website or Services, and operation of the Website or Services may be interfered with by numerous factors outside Shoperatic LLC (Shoperatic.com)'s control.
Disputes with Shoperatic LLC (Shoperatic.com)
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND HOW CLAIMS THAT YOU AND Shoperatic LLC (Shoperatic.com) HAVE AGAINST EACH OTHER ARE RESOLVED.
This Section is deemed to be a “written agreement to arbitrate” pursuant to the Federal Arbitration Act. You and Shoperatic LLC (Shoperatic.com) agree that we intend that this Section satisfies the “writing” requirement of the Federal Arbitration Act. This Section can only be amended by mutual agreement.
(a) Single Arbitrator. The Arbitration shall be conducted before a single arbitrator selected in accordance with the Applicable Rules or by mutual agreement between you and Shoperatic LLC (Shoperatic.com) (the “Arbitrator”);
(c) Location of Arbitration. The Arbitration shall be held either: (i) at a location determined by JAMS (or, if applicable, AAA) pursuant to the Applicable Rules (provided that such location is reasonably convenient for you and does not require travel in excess of 100 miles from your home or place of business); or (ii) at such other location as may be mutually agreed upon by you and Shoperatic LLC (Shoperatic.com); or (iii) at your election, if the only claims in the arbitration are asserted by you and are for less than $10,000 in aggregate, by telephone or by written submission.
(d) Governing Law. The Arbitrator (i) shall apply internal laws of the State of Nevada consistent with the Federal Arbitration Act and applicable statutes of limitations, or, to the extent (if any) that federal law prevails, shall apply the law of the U.S., irrespective of any conflict of law principles; (ii) shall entertain any motion to dismiss, motion to strike, motion for judgment on the pleadings, motion for complete or partial summary judgment, motion for summary adjudication, or any other dispositive motion consistent with Nevada or federal rules of procedure, as applicable; (iii) shall honor claims of privilege recognized at law; and (iv) shall have authority to award any form of legal or equitable relief;
(e) No Class Relief. The Arbitration can resolve only your and/or Shoperatic LLC (Shoperatic.com)’s individual claims, and the Arbitrator shall have no authority to entertain or arbitrate any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated;
(f) Written Award. The Arbitrator shall issue a written award supported by a statement of decision setting forth the Arbitrator’s complete determination of the dispute and the factual findings and legal conclusions relevant to it (an “Award”). Judgment upon the Award may be entered by any court having jurisdiction thereof or having jurisdiction over the relevant party or its assets;
(g) Arbitration Costs. In the event that you are able to demonstrate that the costs of Arbitration will be prohibitive as compared to the costs of litigation, Shoperatic LLC (Shoperatic.com) will pay as much of your filing and hearing fees in connection with the Arbitration as the Arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the Arbitration, unless the Arbitrator determines that your claim(s) were frivolous or asserted in bad faith;
(h) Reasonable Attorney’s Fees. In the event you recover an Award greater than Shoperatic LLC (Shoperatic.com)’s last written settlement offer, the Arbitrator shall also have the right to include in the Award Shoperatic LLC (Shoperatic.com)’s reimbursement of your reasonable and actual out-of-pocket attorneys’ fees associated with the Arbitration, but Shoperatic LLC (Shoperatic.com) shall in all events bear its own attorneys’ fees; and
(i) Interpretation and Enforcement of Arbitration Clause. With the exception of subpart (e) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Applicable Rules, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (e) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor Shoperatic LLC (Shoperatic.com) shall be entitled to arbitrate their dispute, and must instead bring any claims in a court of competent jurisdiction.
(j) Modification of Arbitration Clause With Notice. Shoperatic LLC (Shoperatic.com) may modify these arbitration provisions, but such modifications shall only become effective thirty (30) days after Shoperatic LLC (Shoperatic.com) has given notice of such modifications and only on a prospective basis for claims arising from Shoperatic LLC (Shoperatic.com) Transactions and Relationships occurring after the effective date of such notification.
(k) Small Claims Matters are Excluded. No Class Relief or Joinder of Claims. Notwithstanding the foregoing arbitration provisions, at your option, you may bring any claim you have against Shoperatic LLC (Shoperatic.com) in your local small claims court within the U.S., if your claim is within such court’s jurisdictional limit; provided that such court does not have the authority to entertain any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated in such proceeding.
- Legal Compliance; Taxes
You shall comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of the Website and Services and, if applicable, your listing, purchase, solicitation of offers to purchase, and sale of items. In addition, you shall be responsible for paying any and all taxes applicable to any purchases or sales of items you make using the Website and Services.
If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties' intention. All remaining provisions of this Agreement shall remain in full force and effect.
You and Shoperatic LLC (Shoperatic.com) are independent contractors, and no agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.
(Fees), (Listing and Selling), (User Submitted Content, License) (Information Control), (Termination), (Personal Information and Privacy), (Shoperatic LLC (Shoperatic.com)’s Intellectual Property), (Disclaimers), (Limitation of Liability),(Indemnification), (No Guarantee), (Disputes with Other Users), (Disputes with Shoperatic LLC (Shoperatic.com)), (Severability), (No Agency), and (General Terms) shall survive any termination or expiration of this Agreement.
Unless expressly provided elsewhere in the Agreement, any notice, demand, claim, or communication related to the Agreement may be provided by: electronic mail transmission sent to the following:
The email or physical address associated with your user account.
Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid, or 72 hours after delivery by mail or courier. The parties agree that service of process and service of a summons related to any disputes arising under this Agreement between the parties can be served via this notice provision.
This Agreement, and any rights and licenses granted hereunder, may not be transferred, assigned, or sublicensed by you without Shoperatic LLC (Shoperatic.com)’s express written consent. On the other hand, Shoperatic LLC (Shoperatic.com) may assign, sublicense, or otherwise transfer any rights or licenses under the Agreement, without restriction and without prior notice to you.
Following termination of this Agreement and/or your commercial relationship with Shoperatic LLC (Shoperatic.com), any term of the Agreement logically extended beyond such termination shall survive to the fullest extent necessary to allow you and Shoperatic LLC (Shoperatic.com) to enforce any rights obtained or obligations incurred hereunder.
No term or provision of this Agreement is meant or intended to benefit any third party.
You agree that this Agreement will be governed by the laws of the State of Nevada and applicable United States federal law without regard to conflicts of law principles and you submit to the exclusive jurisdiction of the Courts in the State of Nevada for all matters related to this Agreement.
This Agreement represents the entire agreement and understanding between you and Shoperatic LLC (Shoperatic.com) and it supersedes any other agreement or understanding (written, oral or implied) between you and Shoperatic LLC (Shoperatic.com). No other agreements, promises, representations, or understandings shall be binding upon Shoperatic LLC (Shoperatic.com) with respect to the Website or Shoperatic LLC (Shoperatic.com)’s Services unless contained in this Agreement, or separately agreed to in writing and signed by an authorized representative of Shoperatic LLC (Shoperatic.com).
Neither you nor Shoperatic LLC (Shoperatic.com) will be deemed to have any liability whatsoever to the other or to any third party for any failure of performance hereunder occasioned by an act of God, force of nature, war or warlike activity, insurrection or civil commotion, labor dispute, transportation delay, governmental regulatory action whether or not with proper authority or other cause similar or dissimilar to the foregoing and beyond its reasonable control, provided the affected party gives prompt notice to the other party.
If any part of this Agreement shall be determined to be illegal, invalid, or unenforceable: (a) that part shall nevertheless be enforced to the extent permissible in order to effect the intent of the parties; and (b) the remaining parts of the Agreement shall be deemed valid and enforceable, so long as the remaining parts continue to fulfill the original intent of the parties.
Updated: February 6, 2018.